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Documentation/Commercial cancellation & reversal

Commercial cancellation & reversal

Reverse commitments without silently corrupting inventory or finance history.

Environment-aware guidance

Exact buttons and available actions can vary with company plan, role permissions and enabled capabilities. Stoneware workflow rules and server-side checks remain authoritative.

Quote cancellation

Release eligible reservations when the quote is cancelled, subject to workflow rules.

Order cancellation

Release unfulfilled allocation only through controlled cancellation.

Returns

Failed delivery or customer return should flow through receive → inspect → final disposition rather than silently setting stock available.

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